Job Description

Role: Customer Support Executive (International Chat)


We are seeking an experienced Chat Support Specialist to join our high-performance international operations team. This role is designed for professionals who possess a sharp eye for detail, exceptional written communication, and a proven track record in global customer relations.

Core Responsibilities

  • Expert Query Resolution: Deliver high-quality, real-time support to international clients via chat, ensuring adherence to global CSAT and NPS benchmarks.
  • Complex Troubleshooting: Navigate multiple systems and internal databases to resolve escalated customer issues efficiently.
  • Process Excellence: Maintain a 100% accuracy rate in CRM logging and follow-up documentation.


Candidate Profile

  • Experience: Minimu...

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