Job Description
**ABOUT THE ROLE**
Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and empty while providing excellent customer service to our customers.
**WHAT THE CANDIDATE WILL DO**
- Additional Responsibilities Regarding Customer and Carrier Relationships
- Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist
- Communicate any service issues to customer and team
- Identify and update status on which Carrier missed pick-up or delivery; provide sufficient comments for communication to customer
- Monitor and trouble shoot any problems to ensure on time service
- Proactively notify Shipper and/or Receiver o...
Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and empty while providing excellent customer service to our customers.
**WHAT THE CANDIDATE WILL DO**
- Additional Responsibilities Regarding Customer and Carrier Relationships
- Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist
- Communicate any service issues to customer and team
- Identify and update status on which Carrier missed pick-up or delivery; provide sufficient comments for communication to customer
- Monitor and trouble shoot any problems to ensure on time service
- Proactively notify Shipper and/or Receiver o...
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