Job Description
About the Role
Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent customer service to our customers.
Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments
Secure capacity for loads
Leverage carrier relationship to influence capacity awards during tight markets
Determine eligibility for additional non-committed freight to be awarded to internal brokerage services
Contact carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered, empty
Update load status in system, e.g., loaded, pick-up, delivery, empty, etc.
Notify Shipper and/or Receiver of Load Status and reschedule pick-up/delivery app...
Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent customer service to our customers.
Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments
Secure capacity for loads
Leverage carrier relationship to influence capacity awards during tight markets
Determine eligibility for additional non-committed freight to be awarded to internal brokerage services
Contact carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered, empty
Update load status in system, e.g., loaded, pick-up, delivery, empty, etc.
Notify Shipper and/or Receiver of Load Status and reschedule pick-up/delivery app...
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