Customer Support Specialist (Incident Resolution)

**Hey there!**
Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team?
At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Specialist (Incident Resolution) to help us keep our clients happy and our operations smooth.
**Who We Are**:
We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you!
**Requirements**:
**What You’ll Do**:
- **Rapidly and effectively resolve client issues**:Handle problems sent to you by retail and corporate clients through our CRM system.
- **Advise clients**: Provide expert advice on bookings and our products.
- **Work with systems**: Utilize CRM systems and our internal databases efficiently.
**What We’re Looking For**:
- **English Proficiency**: Upper Intermediate level (both spo...