Job Description

About Us

Hirecrap Private Limited is a growing recruitment and job technology company dedicated to connecting job seekers with employers through innovative hiring solutions. We aim to deliver excellent user experiences to both recruiters and candidates.

Job Overview

We are looking for a Customer Support Executive to assist users and clients by resolving their queries, providing platform guidance, and ensuring a smooth customer experience.

Key Responsibilities

  • Handle customer queries via phone, email, chat, or support tickets
  • Assist job seekers and employers in using the platform
  • Resolve customer issues efficiently and professionally
  • Escalate complex issues to relevant teams when required
  • Maintain accurate records of customer interactions
  • Provide feedback to improve customer experience and processes
  • Ensure timely response and resolution to customer c...

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