Customer Support Specialist

Company Overview:
Our company is at the forefront of revolutionizing vehicle transportation through digital platforms. We facilitate seamless car logistics, promote online purchases, enable car sharing, and support clean mobility initiatives. Our mission is to deliver vehicles efficiently and eco-friendly while empowering our customers with transformative services. We handle sensitive client information confidentially to ensure trust and reliability in every transaction.

Position Overview:
As a Customer Support Specialist, you will play a pivotal role in our operations by managing communications with drivers and ensuring smooth vehicle transportation logistics. Your primary responsibility will be to maintain high service levels through effective driver coordination and assignment management.

Key Responsibilities:

• Communicate with drivers in German to assign and coordinate vehicle deliveries.
• Monitor and resolve issues arising from driver ...