Customer Support Specialist

Company Overview

ExaCare AI is a leading health tech company on a mission to build the AI operating system for post-acute care. Our platform turns messy, unstructured hospital referral packets into clear clinical insights and next steps so teams can make faster, safer placement decisions with less administrative burden. Today, ExaCare AI powers more than 1,500 facilities, and is growing rapidly.

We recently raised a $30M Series A led by Insight Partners, and we’re bringing world-class talent together to transform healthcare. If you like building, learning, and want to make a real impact, come join us!

About the Role

We’re hiring our first dedicated Customer Support Specialist to own frontline customer support and help us scale by standing up a world-class customer experience and support function. This is a foundational hire: you’ll spend most of your time providing high-quality resolutions to inbound c...