Job Description

Location: Medellín, Colombia (office‑based)
Schedule: Monday to Friday, between 8:30 AM and 6:30 PM CT (you will be assigned a shift within this time range).

About Us

At CarbonBetter, we believe what’s good for the planet is good for business. We’re a certified minority‑owned sustainability and energy logistics company, tackling climate change from the inside. Headquartered in Austin, Texas, and with a dynamic presence in Medellín, Colombia, we deliver energy and climate solutions of tomorrow, today. We’re proud to be the largest minority‑owned business in Austin. Learn more here:

If you’re ready to join a team that’s passionate about making a difference, and grow professionally while doing so, this is your opportunity.

What You’ll Do

As a Customer Retention Specialist, you’ll be the friendly expert our customers rely on. You’ll connect with them through phone, email, chat, and text, helping them navigate their elec...

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