Job Description
Company Description
Join the Daytrip team as a Customer Support Specialist and build on your professional skills, while helping us become a globally recognized travel brand
Our young team of customer-focused, travel and tech enthusiasts is on a mission to create a new approach to traveling, and become a household name for travel needs by creating unforgettable memories for travelers across the globe
What the job entails
Answering customer questions by email, chat, and phone calls, and resolving urgent matters between customers and drivers.
Actively handling last-minute bookings and communicating with partner drivers.
Reviewing booking details, processing changes, and resolving complaints.
Flexible, rotating schedule (we operate on a 24-hour schedule with teams in Merida, Mexico, and Prague, Czech Republic).
What we are seeking
Full English proficiency (C1 - C2).
Fluent Italian speakers are a big plus.
Optimistic individuals who want to grow professio...
Join the Daytrip team as a Customer Support Specialist and build on your professional skills, while helping us become a globally recognized travel brand
Our young team of customer-focused, travel and tech enthusiasts is on a mission to create a new approach to traveling, and become a household name for travel needs by creating unforgettable memories for travelers across the globe
What the job entails
Answering customer questions by email, chat, and phone calls, and resolving urgent matters between customers and drivers.
Actively handling last-minute bookings and communicating with partner drivers.
Reviewing booking details, processing changes, and resolving complaints.
Flexible, rotating schedule (we operate on a 24-hour schedule with teams in Merida, Mexico, and Prague, Czech Republic).
What we are seeking
Full English proficiency (C1 - C2).
Fluent Italian speakers are a big plus.
Optimistic individuals who want to grow professio...
Apply for this Position
Ready to join Daytrip? Click the button below to submit your application.
Submit Application