Job Description

A leading information and analytics company in Manila is seeking a Customer Support Representative to provide multi-channel support to customers. Responsibilities include assisting customers with account management, payments, and product-related queries while ensuring all interactions are documented accurately. Ideal candidates should have strong analytical and customer service skills, with at least 1 year of experience in a contact center environment. A Bachelor's degree or equivalent college education is required. This role may require flexibility for overtime and holiday work.
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