Customer Support Specialist

Company Description
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Role Description
We are seeking a full-time Customer Support Specialist for an on-site role at our Noida location. The candidate will be responsible for addressing customer inquiries, resolving product or service-related issues, maintaining positive customer relationships, and providing technical support. Additional responsibilities include ensuring customer satisfaction through effective communication and problem-solving.
Qualifications
- Customer Support and Customer Satisfaction skills to effectively address and resolve customer needs.
- Interpersonal Skills to build and maintain positive relationships with clients and team members.
- Technical Support expertise to assist customers with product or service-related technical issues.
- Analytical Skills to assess problems, identify solutions, and implement effective resolutions.
- Excellent communication skills, both written and verbal, for clear and prof...