Customer Support Specialist

Customer Support Specialist page is loaded## Customer Support Specialistremote type: Hybrid (in-office / remote mix)locations: Philippines (Cebu)time type: Full timeposted on: Posted Todayjob requisition id: REQ12692**Customer Support Specialist**We are seeking a proactive and customer-focused **Customer Support Specialist** to join our growing Customer Care Support team. This role is responsible for delivering exceptional process and product-related assistance to our business clients, ensuring their satisfaction and success with our solutions. The ideal candidate will have strong communication skills, a problem-solving mindset, and a passion for helping customers thrive.**Key Responsibilities:*** Serve as the first point of contact for customers seeking support via phone, email, or chat.* Diagnose and resolve technical issues related to product functionality, use, and technology.* Provide guidance and training to customers on product features, best practices, and troubleshoo...