Job Description

Overview

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Position: Customer Support Analyst

Work setup & shift: Work from home | Nightshift

Your Role

As a Customer Support Analyst, you will:

Position Summary

The Customer Support Analyst is a key position in our Customer Support team. In this position, your “customer first” demeanor will shine as you delight customers and make their experience effortless. On a day-to-day basis, you provide technical assistance for our .

Teamwork and collaboration are key. You will collaborate internally and externally to service the hub of dairy technology stakeholders and be a team player that focuses on the dairy industry and its uniqueness.

Essential Duties and Responsibilities

  • Provide direct support to users of Ever.Ag’s FieldAlytics application (both web and mobile platforms)
  • Solve diverse set of system issu...

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