Customer Support Specialist (Pooling)

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Role

We are building a talent pool of Customer Support Specialists for current and future opportunities with our global clients. This is a proactive pipeline-building initiative and is not tied to a single active job opening.

These roles support customer service, technical support, and client experience functions across various industries such as SaaS, e-commerce, fintech, and digital services. Depending on client needs, opportunities may range from frontline support to more specialized or senior customer experience roles.

Work arrangement: Typically remote or hybrid, with work hours aligned to client time zones (US, AU, UK, SG, etc.).

What you’ll ...