Job Description

Job Title: Customer Support Associate – International Voice Process

Location: Pune


Job Description:

We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.


Key Responsibilities:

  • Handle customer calls for international clients professionally and efficiently
  • Understand customer issues and provide accurate resolutions
  • Maintain high standards of communication and customer satisfaction
  • Adhere to process guidelines and quality parameters
  • Document customer interactions appropriately


Eligibility Criteria:

  • Undergraduate/Graduate freshers are eligible to apply
  • Graduates with experience in International Voice / BPO domain are also welcome
  • Excellent verbal communication skills in English
  • Customer-focused mindset and problem-solving ability


Work Schedule:

  • 5 days working
  • 2 rotational weekly offs
  • Rotational shifts (as per business requirements)


How to apply:

Interested candidates can share their cv's on whats app

Contact Person : HR Khushboo Sethi

Contact Details :

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