Customer Support Specialist (Remote)

One of our clients is partnering with a leading AI organization to improve how advanced artificial intelligence systems process, evaluate, and resolve complex, policy-driven cases in regulated environments. We are seeking experienced Customer Support Specialists , Case Managers , and Operations Support professionals to help model, review, and validate workflows involving policy interpretation , structured data analysis , and end-to-end case resolution .

This role is ideal for professionals with experience handling sensitive customer inquiries , compliance-focused workflows , and high-accuracy decision-making in environments such as trust & safety , content moderation , education services , legal support , or public sector operations .

• Review, analyze, and interpret structured case notes, customer inquiries, and supporting doc...