Job Description
The Customer Support Specialist is responsible for customer order entry and order fulfillment process, including analyzing and processing customer inquiries, orders, acknowledgements, returns, credits, debits, and requests for information regarding delivery, expedites, push outs, blanket order management, customer order forecasting and general order and process information.
What You Will Do
Establish and maintain good relations with BU customers (internal and external) such as operations, engineering, sales, manufacturer's sales representatives, accounting, and administration through various correspondence involved in processing customer inquiries and orders.
Review all incoming customer orders to ensure that the part number, quantity, product specifications and price are consistent with those stated in the quotation. Ensure orders meet all Sarbanes Oxley compliance criteria.
Enter and process orders into operating system and advise customer and field sales of acknowledged...
What You Will Do
Establish and maintain good relations with BU customers (internal and external) such as operations, engineering, sales, manufacturer's sales representatives, accounting, and administration through various correspondence involved in processing customer inquiries and orders.
Review all incoming customer orders to ensure that the part number, quantity, product specifications and price are consistent with those stated in the quotation. Ensure orders meet all Sarbanes Oxley compliance criteria.
Enter and process orders into operating system and advise customer and field sales of acknowledged...
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