Customer Support Specialist - Transportation

**Horario de trabajo: Matutino**
**Modelo de trabajo: On site**
**About the Role**
Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and empty while providing excellent customer service to our customers.
- Additional Responsibilities Regarding Customer and Carrier Relationships
- Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist
- Communicate any service issues to customer and team
- Identify and update status on which Carrier missed pick-up or delivery; provide sufficient comments for communication to customer
- Monitor and troubleshoot any problems to ensure on ti...