Customer Support Specialist

Overview

Arya is a fast-growing startup revolutionizing the healthcare industry by providing innovative, comprehensive, and cutting‑edge Electronic Health Record (EHR) solutions. Our innovative platform is designed to streamline workflows, enhance patient care, and enable healthcare professionals to focus on what matters most – delivering exceptional healthcare. We are looking for a part time Customer Support Specialist to come in to enhance our user experience and provide exceptional customer support.

Job Description

As a Customer Support Specialist at Arya, you will play a pivotal role in ensuring our clients receive the highest level of support and service. You will be the primary point of contact for addressing customer inquiries, troubleshooting technical issues, and providing guidance on product usage to our users. In addition to providing direct support to our clients, you will collaborate closely with our Product and Quality Assuran...