Job Description
Job Description
Brand: Sotrue
Location: Sector 6, Noida (In-Office)
Role: Customer Support Lead
About Us:
Sotrue is India’s first glow-first beauty brand , reimagining glow not just as a finish but as a feeling. We create effortless, everyday skincare–makeup hybrids made for Indian skin tones, climates, and lifestyles.
Built for the women of Bharat who want glow they can trust, Sotrue blends high-performance formulas, inclusive shades, and relatable storytelling to make beauty simple and accessible.
With strong presence across D2C, marketplaces, and quick commerce , we’re scaling fast — on track to reach ₹100 Cr ARR by 2026 .
Our leadership team includes professionals from Bain & Co. and KPMG .
Role Overview:
The Customer Support Lead is responsible for overseeing daily support operations, leading a team of customer support representatives, and ensuring an exceptional customer experience. This role bridges frontline support and management by coa...
Brand: Sotrue
Location: Sector 6, Noida (In-Office)
Role: Customer Support Lead
About Us:
Sotrue is India’s first glow-first beauty brand , reimagining glow not just as a finish but as a feeling. We create effortless, everyday skincare–makeup hybrids made for Indian skin tones, climates, and lifestyles.
Built for the women of Bharat who want glow they can trust, Sotrue blends high-performance formulas, inclusive shades, and relatable storytelling to make beauty simple and accessible.
With strong presence across D2C, marketplaces, and quick commerce , we’re scaling fast — on track to reach ₹100 Cr ARR by 2026 .
Our leadership team includes professionals from Bain & Co. and KPMG .
Role Overview:
The Customer Support Lead is responsible for overseeing daily support operations, leading a team of customer support representatives, and ensuring an exceptional customer experience. This role bridges frontline support and management by coa...
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