Job Description
Job Description
Brand: Sotrue
Location: Sector 6, Noida (In-Office)
Role: Customer Support Lead
About Us:
Sotrue is India’s first glow-first beauty brand, reimagining glow not just as a finish but as a feeling. We create effortless, everyday skincare–makeup hybrids made for Indian skin tones, climates, and lifestyles.
Built for the women of Bharat who want glow they can trust, Sotrue blends high-performance formulas, inclusive shades, and relatable storytelling to make beauty simple and accessible.
With strong presence across D2C, marketplaces, and quick commerce, we’re scaling fast — on track to reach ₹100 Cr ARR by 2026.
Our leadership team includes professionals from Bain & Co. and KPMG.
Role Overview:
The Customer Support Lead is responsible for overseeing daily support operations, leading a team of customer support representatives, and ensuring an exceptional customer experience. This role bridges frontline support and management by coaching...
Brand: Sotrue
Location: Sector 6, Noida (In-Office)
Role: Customer Support Lead
About Us:
Sotrue is India’s first glow-first beauty brand, reimagining glow not just as a finish but as a feeling. We create effortless, everyday skincare–makeup hybrids made for Indian skin tones, climates, and lifestyles.
Built for the women of Bharat who want glow they can trust, Sotrue blends high-performance formulas, inclusive shades, and relatable storytelling to make beauty simple and accessible.
With strong presence across D2C, marketplaces, and quick commerce, we’re scaling fast — on track to reach ₹100 Cr ARR by 2026.
Our leadership team includes professionals from Bain & Co. and KPMG.
Role Overview:
The Customer Support Lead is responsible for overseeing daily support operations, leading a team of customer support representatives, and ensuring an exceptional customer experience. This role bridges frontline support and management by coaching...
Apply for this Position
Ready to join Sotrue? Click the button below to submit your application.
Submit Application