Customer Support Team Lead

Job Description 

Brand: Sotrue 

Location: Sector 6, Noida (In-Office) 

Role: Customer Support Lead 

About Us: 

Sotrue is India’s first glow-first beauty brand, reimagining glow not just as a finish but as a feeling. We create effortless, everyday skincare–makeup hybrids made for Indian skin tones, climates, and lifestyles. 

Built for the women of Bharat who want glow they can trust, Sotrue blends high-performance formulas, inclusive shades, and relatable storytelling to make beauty simple and accessible. 

With strong presence across D2C, marketplaces, and quick commerce, we’re scaling fast — on track to reach ₹100 Cr ARR by 2026. 

Our leadership team includes professionals from Bain & Co. and KPMG. 

Role Overview: 

The Cust...