Customer Support Technical Representative

In this position, you will be working within a team of representatives managing customer experience through a call center. It requires keeping a pulse on the voice of our customers to understand field issues, prioritize tasks and manage your time efficiently.
Key Qualifications:
- 5+ years’ experience in a customer/technical support role
- Engineering Degree is a plus
- Experience working in the dental field (Lab, dental school, dental office)
- Familiarity with ZenDesk/ERP software
- Excellent communication skills
- Experience with 3D Printing or Dental workflow is a plus
- Communication and computer skills
- Attention to detail
- Portuguese is a plus
- USA Visa is desirable
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: $18,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Caja de ahorro
- Vales de despensa
Escolaridad:
- Licenciatura trunca o en curso (Obligatorio)
Lugar de trabajo: Empleo pres...