Customer Support Technician

**Company Description**
Are you ready to develop the future of retail?
As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.
VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.
**Job Description** We build. We create impact.**
As a Customer Support Technician on the Customer Support team, you will make a positive impact by being responsible for:
- Remotely connecting with customers to identify root causes and resolving issues
- Diagnose failures in the software operating system and in the database
- Identify hardware or infrastructure problems
- Identify, solve, or escalate setting problems during...