Customer Support Technician

Are you looking for a new career challenge? Are you eager to work in a technological environment with a great team spirit? Then you're looking at the right place

Host Hotel Systems is the largest technology provider for the hospitality sector operating in Portugal, with over 1800 clients. At Host, we create customized solutions for businesses of all sizes - from hotels and hotel chains to pousadas, hostels and short-term rental apartments.

To support our growth, we are looking for a Customer Support Technician. This position focuses on providing technical support to customers' needs, answering basic technical questions and offering advice to resolve them. Strong communication skills are a must, as is a customer-oriented profile.

Your duties:

• Ensure quality service: Follow the standards set by the company.
• Providing level 1 technical support: Answering questions and offering direct assistance to customers.
• Effective communication: Un...