Job Description
Title: Customer Support Technician
Location: Tallahassee, FL
Duration: 4 months with the possibility of extension
Position Summary:
Responsible for supporting all technology hardware and software systems in our enterprise environment. Provide in-person and remote technical support to our customers. Assist in a wide variety of responsibilities including, but not limited to, asset tracking, detailed documentation, installation, configuration, remediation, and troubleshooting of IT resources. Provide top-tier service and support with clear and concise communication and follow through.
Job Responsibilities:
Location: Tallahassee, FL
Duration: 4 months with the possibility of extension
Position Summary:
Responsible for supporting all technology hardware and software systems in our enterprise environment. Provide in-person and remote technical support to our customers. Assist in a wide variety of responsibilities including, but not limited to, asset tracking, detailed documentation, installation, configuration, remediation, and troubleshooting of IT resources. Provide top-tier service and support with clear and concise communication and follow through.
Job Responsibilities:
- Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners
- Assists in coordinating audiovisual setups and video conferencing support
- Virtual Meeting Applications knowledge preferre...
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