Customer Support / Tenant Support (Eng+ESP - Remote 100 & Full-time)

Who We Are

Established in 2022, Hexa Property Management is a Houston-based property management company specializing in residential properties. We manage a growing portfolio of apartment communities and rental units, focusing on maximizing property value while delivering exceptional customer care.

As a global, remote-first team spanning Asia, Europe, the US, and Latin America, we bring diverse perspectives together to provide high-quality, multilingual service. Driven by a culture of learning, collaboration, and flexibility, we empower our team to grow and perform at their best—without the limits of traditional office structures.

Role Purpose:

We are looking for a proactive bilingual (English/Spanish) Tenant Support professional who takes full ownership of daily operations and drives service performance by ensuring maintenance requests, make-ready tasks, and lease renewals are completed within KPI timelines, while maintaining accurate tracking of move-ins...