Customer Support Trainee

Job Title: Customer Success Executive - Trainee

Location: Mohali, India

Stipend: 15k per month (PPO around 4.5LPA based on performance)

Duration: 6 months

Summary:

Seeking a Customer Success Executive - Trainee to ensure positive customer experiences, build loyalty, and foster long-term relationships.

​Your Roles and Responsibilities:

• Manage relationships with International clients to ensure successful onboarding, product adoption, retention, and satisfaction.

• Guide and support customers in becoming strong advocates for our products through regular communication and consultation.

• Understand customer business objectives and help them achieve success using our SaaS solutions.

• Proactively identify common issues and resolve them swiftly and professionally.

• Act as the voice of the customer internall...