customer support virtual assistant

Overview

Job Offer: Virtual Assistant Customer Support — Language: Spanish and English. Location: Remote. Contract Type: Full time. Availability: Immediate.

We are a young, fast-growing, and highly ambitious company looking for a proactive, organized, and people-focused Virtual Assistant to manage our Customer Support department.

This role is demanding because our growth is fast and expectations are high, but the rewards will match your effort.

If you want to be part of a highly ambitious project and grow professionally, this is your opportunity. If you lack motivation or do not meet all requirements, you will not pass the selection process.

Responsibilities

• Customer Support Management
  • Respond to customer inquiries.
  • Provide fast, clear, and professional solutions.
  • Follow up on pending cases until resolution.
• Order & Issue Handling
  • Track orders, deliveries, refun...