Customer Support witch Czech - Work in Greece - Fully Paid Relocation Package

Overview

Mercier Consultancy MD is excited to offer a position for a Customer Support Representative fluent in Czech, based in Greece. This role presents a unique opportunity for dedicated individuals passionate about customer service to work in a dynamic environment while enjoying the stunning landscape and rich culture of Greece.

Responsibilities

• Provide exceptional customer support to Czech-speaking clients through various channels, including phone, email, and chat
• Address customer inquiries related to products and services in a timely, accurate, and professional manner
• Resolve customer complaints and issues effectively to ensure high satisfaction levels
• Document all customer interactions in our CRM system to support continuous improvement in service delivery
• Collaborate with diverse teams to offer comprehensive solutions tailored to customer needs
• Stay current on product knowledge and industry...