Customer Support/Telesales Voice Professional

Description

We are seeking a dynamic Customer Support/Telesales Voice Professional to join our team in India. This role involves engaging with customers over the phone to provide exceptional service and drive sales. The ideal candidate will be passionate about helping customers and achieving sales goals.

Responsibilities

• Handle inbound and outbound calls to provide excellent customer service and support.
• Assist customers with inquiries, product information, and order processing.
• Achieve sales targets by promoting and selling products or services during calls.
• Document customer interactions accurately in the CRM system.
• Resolve customer complaints and issues in a timely manner.
• Collaborate with team members to enhance customer experience and service quality.

Skills and Qualifications

• Excellent communication sk...