Customer Technical Manager

Customer Technical Manager

A long-established organisation with a strong reputation for quality and reliability. They operate to recognised food safety standards, including BRCGS, and maintain a firm focus on responsible practices, long-term relationships, and continuous improvement.

About the Customer Technical Manager job

The purpose of your role will be to act as the main contact for technical and compliance matters for the retail customers. You will ensure all imported products meet UK legal requirements whilst supporting issue resolution, managing technical administration, and taking part in internal audits.

Key tasks

• Act as the primary point of contact for customers on all technical and compliance matters, delivering clear and professional communication to ensure full alignment on standards, requirements, and expectations.
• Ensure all products meet curren...