Job Description
Role - Sales Consultant (Travel)
Location - Noida (Sector 98) / Bengaluru
This is a 6-day working role;
Sundays are fixed off. (no rotational job)
About the role:
We are looking for a Sales Call Centre Agent to handle customer calls related to domestic and international flight bookings. The role involves offering flight options, closing sales, managing ticketing requests, and delivering high-quality customer service.
Key Responsibilities:
Handle inbound/outbound calls for flight inquiries and bookings.
Provide fare quotes, schedules, and best travel options.
Process reservations, changes, and cancellations using GDS (Amadeus/Galileo).
Upsell seats, baggage, meals, insurance, and other travel add-ons.
Meet sales and conversion targets.
Ensure accurate PNR creation and follow airline policies.
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