Customer Value Analyst

Important: This is a Customer Value / Value Engineering role , not a Data Analyst or BI role. Candidates whose primary experience is in dashboards, reporting, data science, or internal analytics without direct customer-facing ROI ownership may not be a fit.

Customer Value Analyst (CSMI)

We are looking for a Customer Value Analyst to support enterprise customers by quantifying, articulating, and tracking business value across customer journeys. This role sits at the intersection of customer success, value engineering, and analytics , and works closely with global Sales and Customer Success teams.

What you’ll do

• Build and present ROI, TCO, NPV, and value realization models for enterprise customers
• Develop customer-facing business cases, ...