Job Description

Role Profile

Our client is a well-established business offering customs and freight service solutions across Europe. As Customer Clearance Manager, you will take ownership of the day-to-day performance and development of a strong customs clearance team. Reporting directly to the Managing Director, you will be responsible for ensuring a consistently high standard of customer service, overseeing complex customs and compliance queries, and providing clear, consultative advice on UK and EU customs movements, including GB to NI trade and Windsor Framework implications. This is a hands-on leadership role where you will balance technical expertise with people management, supporting business growth, service excellence, and the continued evolution of a tech-enabled, highly respected customs operation.

Role Responsibilities

  • Lead, manage and develop a team of customers clearance agents, fostering strong collaboration, engagement and consistent performan...
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