CVM Base Specialist

Company Description

VodafoneThree CVM Base Analyst
Location: Reading + Hybrid/Homebased Working
Salary: Excellent basic salary plus bonus and Three benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday – core hours between 10.00am and 4.00pm
Duration: Permanent

Job Description

Join us as a key member of our Contract Voice team , where you’ll help bring our customer value management (CVM) strategies to life. Working closely with the Senior CVM Campaign Manager, you’ll play a hands‑on role in shaping and delivering impactful customer programmes.

• Strategic execution: Support the Senior CVM Campaign Manager in shaping and delivering Contract Voice initiatives, from planning through to execution.
• Cross-team collaboration: Coordinate with Marketing, Online, Retail, and Contact Centre teams to ensure smooth delivery of CVM programmes.
• Technical ownership: Manage complex elements of c...