CX Digital Production Manager

Job Summary

As the CX Digital Production Manager you are responsible for driving and creating entertaining, effective, educational material to be expressed through multiple formats and content delivery channels. You are also responsible for managing the CX Digital Content Center of Excellence, ensuring that the team is adhering to Logitech values and goals set by the Heads of CX with the intent of propelling Logitech CX into a modern, accessible, and seamless customer experience. This role requires outstanding execution and follow-through to ensure we deliver amazing experiences to our customers.

In this role you will guide and execute content creation with a level of autonomy, but also work in tandem with other content creators. You will frequently work with multiple organizations and require a thorough knowledge of both the Customer Experience org, as well as various cross-functional verticals within Logitech. You will report on ROI and various KPIs set ...