Job Description
Customer Experience Operations Analyst
Revolutionize digital finance with a proactive role
Up to R 264,000 plus benefits
Join a fast-growing, niche fintech company revolutionizing digital finance in South Africa. This hybrid role offers the flexibility to work remotely while staying connected to our vibrant Cape Town office. If you're passionate about fintech and love solving customer challenges, this is an ideal opportunity to harness your experience in CX Operations and make a meaningful impact.
Revolutionize digital finance with a proactive role
Up to R 264,000 plus benefits
Join a fast-growing, niche fintech company revolutionizing digital finance in South Africa. This hybrid role offers the flexibility to work remotely while staying connected to our vibrant Cape Town office. If you're passionate about fintech and love solving customer challenges, this is an ideal opportunity to harness your experience in CX Operations and make a meaningful impact.
- SA ID holder
- Previous Customer Service in Fintech
- CRM and escalation experience
- 1–4 years' experience in CX Operations, Service Quality, CX Analysis, Escalations, or Operational Reporting
- Comfortable working with customer data, complaints, and performance metrics
Apply for this Position
Ready to join Higher Intelligence Cpt? Click the button below to submit your application.
Submit Application