CX Program & Communications Manager

Government Employees Health Association, Inc. ( is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, empowers health and wellness by meeting its members where they are, when they need care.

has one mission: To empower federal workers to be healthy and well.

The Customer Experience Program & Communications Manager reports to the Director of CX and Retention. The position will manage the effective program design and implementation of our CX initiatives including related communications and digital content. The position will typically oversee 2-4 programs at any given time. The CX Manager will ensure that any new programs align with the CX strategy and new communications, assets or content comply with the communications...