CX Solutions Manager

Job Description

D.Engage is a leading SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.

We are seeking proactive, high-performing CX Solutions Manager at D.engage. This role merges skills in account management and technical project management to ensure the success, retention, and growth of our client base. The CX Solutions Manager will be the primary liaison between clients and internal teams, driving the implementation of digital marketing strategies while providing technical expertise and support.

Responsibilities:

Client Relationship Management:

• Own a portfolio of existing client accounts, providing efficient client liaison and project management to deliver on client requirements.
• Actively consult clients regarding dEngage products and services, a...