CX Strategy and Transformation Head

CX Strategy and Transformation Head page is loaded## CX Strategy and Transformation Headlocations: NCR - WCCtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R Responsible for the development and ensuring execution of strategic initiatives within CXM. This role is focused on aligning the customer experience strategy with overall business objectives, integrating various customer experience initiatives, and driving transformation agenda.Strategic Planning and Execution:* Develops and implements a comprehensive customer experience strategy that aligns with the organization's overall objectives.* Collaborates with cross-functional teams to ensure strategic alignment and integration of customer experience initiatives.* Identifies emerging trends and technologies in customer experience to inform strategic planning.Digital Strategy Development and Implementation:* Identifies, evaluates, and implements emerging technologies, trends, and digital solutions that transfor...