CX Tech & Solutions Specialist

Celcom and Digi have merged to create Malaysia’s most inspiring telco‑tech company, combining over six decades of strengths in innovation and connecting Malaysians.

CX Tech & Solutions Specialist

Date: 8 Jan 2026

Employment type: Contract

Location: CelcomDigi Tower, Petaling Jaya

Business Unit: Customer Experience

Job Segment: CRM, Engineer, BPO, Change Management, Technology, Operations, Management

Join our Customer Experience (CX) Transformation pillar and be a key player in reimagining how we interact with our customers. We’re passionate about crafting seamless and enjoyable experiences across all touchpoints, using data‑driven insights and innovative approaches to optimize every interaction. In this role, you’ll have a direct impact on shaping the future of customer experience at CelcomDigi, ensuring we deliver exceptional service at every Moment of Truth.

As the Specialist – CX Tech & Solutions, you wi...