Job Description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"This Identity Operations Engineer position offers high visibility and critical impact, focusing on sophisticated identity and access management solutions within our cloud and corporate ecosystems. Leveraging your demonstrated technical knowledge of identity systems and services, you will address diverse operational challenges while providing expert guidance and direct contributions to maintain a secure and compliant identity environment".- Cyber Security-Manager

What You’ll Contribute

  • Support IAM solutions and tooling to enhance the oversight and governance of all company identities.
  • Triage, troubleshoot, and resolve tickets in a timely manner.
  • Work with identity security detections using next-gen Identity Threat Detection and Response (ITDR) and Non-Human Identity (NHI) platforms and tools.
  • Support organization compliance and certification initiatives.
  • Implement and support Identity based platforms, systems, and programs.
  • Review and make recommendations for improvement in Identity services.

What We’re Seeking

  • 2-3 years of experience in a security role preferably in financial services or technology.
  • Strong problem-solving skills and attention to detail.
  • Knowledge of Identity Governance Administration services.
  • 2-3 years of experience with access management tools (CyberArk, SailPoint, Delinea).
  • Experience with identity-related technologies and protocols (LDAP, SAML, OAuth, OIDC).
  • Experience with identity provider services (Active Directory, AWS IAM, Okta).
  • Familiarity with Zero Trust security models (Zscaler, AWS networking).
  • Understanding of compliance frameworks (PCI-DSS, ISO 27001, NIST).

Our Offer to You

  • An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits, and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

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