Job Description

Role Summary
We are seeking a highly skilled Level 3 (L3) Identity and Access Management (IAM) Engineer to design, manage, and optimize enterprise IAM solutions using Okta and Auth0. The role requires deep expertise in authentication, authorization, identity federation, and security best practices , along with the ability to lead complex IAM incidents and enhancements.
Key Responsibilities:
IAM Operations & Support (L3)
Act as the L3 escalation point for IAM incidents related to Okta and Auth0.
Troubleshoot complex authentication and authorization issues (SSO failures, token issues, MFA errors).
Perform root cause analysis (RCA) and implement permanent fixes.
Okta Administration
Manage Okta tenants, applications, and integrations.
Configure and maintain:
SAML 2.0, OAuth 2.0, Open ID Connect (OIDC)
Adaptive MFA and password policies
User lifecycle management (JML – Joiner/Mover/Leaver)
Integrate Okta with:
Active Directory / LDAP
Saa S and on-prem applications
Perform advanced troubleshooting and performance tuning.
Manage Okta APIs and workflows for automation.
Auth0 Administration
Design and manage Auth0 tenants and environments.
Configure:
Authentication & authorization flows
Custom rules, actions, and hooks
Token customization and claims
Implement secure API authorization using OAuth 2.0 and JWT.
Integrate Auth0 with third-party identity providers (Social, Enterprise, Custom Id Ps).
Troubleshoot complex login, token, and federation issues.
Security & Compliance
Enforce IAM security best practices and Zero Trust principles.
Implement strong authentication mechanisms (MFA, passwordless).
Support audits and compliance requirements (ISO 27001, SOC2, PCI DSS).
Review IAM logs and integrate with SIEM tools.
Perform periodic access reviews and policy audits.
Design & Enhancements
Lead IAM solution design and onboarding of new applications.
Provide technical guidance to L1/L2 IAM teams.
Drive automation and self-service initiatives.
Participate in IAM roadmap planning and architecture discussions.
Documentation & Knowledge Transfer
Create and maintain IAM SOPs, runbooks, and architecture documents.
Provide KT sessions to L1/L2 teams and stakeholders.
Participate in change management and CAB reviews.
Required Skills & Experience
Technical Skills
8 - 10+ years of experience in IAM.
3+ years hands-on experience with Okta.
2+ years hands-on experience with Auth0.
Strong expertise in:
SAML 2.0, OAuth 2.0, Open ID Connect
MFA, passwordless authentication
JWT, token lifecycle, and claims
Experience with:
AD / Azure AD / LDAP
API-based integrations
Automation using REST APIs, Power Shell, Python, or similar
Hands-on experience integrating IAM with SIEM/SOAR tools.

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