Cyber Security IAM Engineer

Role Summary

We are seeking a highly skilled Level 3 (L3) Identity and Access Management (IAM) Engineer to design, manage, and optimize enterprise IAM solutions using Okta and Auth0 . The role requires deep expertise in authentication, authorization, identity federation, and security best practices , along with the ability to lead complex IAM incidents and enhancements.

Key Responsibilities:

IAM Operations & Support (L3)

• Act as the L3 escalation point for IAM incidents related to Okta and Auth0.
• Troubleshoot complex authentication and authorization issues (SSO failures, token issues, MFA errors).
• Perform root cause analysis (RCA) and implement permanent fixes.

Okta Administration

• Manage Okta tenants, applications, and integrations.
• Configure and maintain:
• SAML 2.0, OAuth 2.0, OpenID Connect (OIDC)
• Adaptive MFA and password policies
• User lifecycle management (JML – Joiner/Mover/Leaver)
• Integrate Okta with:
• Active Directory / LDAP
• SaaS and on-prem applications
• Perform advanced troubleshooting and performance tuning.
• Manage Okta APIs and workflows for automation.

Auth0 Administration

• Design and manage Auth0 tenants and environments.
• Configure:
• Authentication & authorization flows
• Custom rules, actions, and hooks
• Token customization and claims
• Implement secure API authorization using OAuth 2.0 and JWT.
• Integrate Auth0 with third-party identity providers (Social, Enterprise, Custom IdPs).
• Troubleshoot complex login, token, and federation issues.

Security & Compliance

• Enforce IAM security best practices and Zero Trust principles.
• Implement strong authentication mechanisms (MFA, passwordless).
• Support audits and compliance requirements (ISO 27001, SOC2, PCI DSS).
• Review IAM logs and integrate with SIEM tools.
• Perform periodic access reviews and policy audits.

Design & Enhancements

• Lead IAM solution design and onboarding of new applications.
• Provide technical guidance to L1/L2 IAM teams.
• Drive automation and self-service initiatives.
• Participate in IAM roadmap planning and architecture discussions.

Documentation & Knowledge Transfer

• Create and maintain IAM SOPs, runbooks, and architecture documents.
• Provide KT sessions to L1/L2 teams and stakeholders.
• Participate in change management and CAB reviews.

Required Skills & Experience

Technical Skills

• 8 - 10+ years of experience in IAM.
• 3+ years hands-on experience with Okta .
• 2+ years hands-on experience with Auth0 .
• Strong expertise in:
• SAML 2.0, OAuth 2.0, OpenID Connect
• MFA, passwordless authentication
• JWT, token lifecycle, and claims
• Experience with:
• AD / Azure AD / LDAP
• API-based integrations
• Automation using REST APIs, PowerShell, Python, or similar
• Hands-on experience integrating IAM with SIEM/SOAR tools.