Cyber Support Engineer

Roles And Responsibilities
EDR Operations & Maintenance
Maintain and operate Carbon Black (CB) EDR servers hosted on RHEL8.
Perform scheduled maintenance tasks on Operating System (OS), databases and application (CB) level, including patching, health checks, backups, and service restarts.
Validate and maintain EDR server application services (web console, CB backend services, Solr, PostgreSQL) and log forwarding services (NXLog, CB event forwarder) to the Log Collector.
Monitor and clear stale services, queues, or indexing issues.
Manual review of system, security and audit logs of OS, database and application which are not forwarded to the designated log collection server
Engage support from OEM to provide troubleshooting solution, professional services for hardware and software related configuration, integration and troubleshooting works, if necessary.
Manage endpoint sensors and monitor the presence, health, and connectivity of all sensors
Troubleshoot off...