Cyber Threat Analyst - Global Threat Operations

About Trustwave
Localization - MEXICO - required
**This position will cover the following shift**: Wednesday - Saturday, 6:00AM - 5:00PM
The Cyber Threat Analyst is a member of the Global Threat Operations (GTO) team within Trustwave Managed Security Services (MSS). In addition to possessing technical knowledge, a Threat Analyst interacts extensively with customers and partners using polite, professional etiquette.
**Cyber Threat Analysts perform the following duties**:
- Use strong TCP/IP networking skills to perform network analysis and understand detected threats.
- Analyze and respond to security events from firewalls, IDS, IPS, SIEM, Web Application Firewall (WAF) and other security data sources within documented SLA.
- Respond within service level agreement (SLA) standards to customer tickets and threats requiring incident notification.
- Tune devices for blocking and reporting based on customer business need.
- Use effective written and verbal communic...