Job Description

Join a premium global technology support project focused on supporting users of a leading mobile operating system and smart devices. This Tier 1 technical support role combines customer care excellence with advanced technical troubleshooting, offering a structured environment, strong onboarding, and long-term career growth. You'll work with modern tools, clear workflows, and an international team delivering high-quality user support.

Location: Remote from anywhere in Greece
Optional: Hybrid access to a modern office in Athens
Start Date: 3 February 2026
Schedule: Monday–Friday | 09:00–18:00

Your Responsibilities

Provide high-quality technical support via phone and digital channels
Troubleshoot iOS-related issues (software, devices, settings, connectivity)
Guide users through clear, step-by-step solutions
Escalate complex cases following defined technica...

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