Job Description
What You Will Be Doing
As a pivotal member of the IT department, you will collaborate with business liaisons, analysts, and stakeholders to gather requirements, understand priorities, and execute mission-critical tasks. You will bridge the gap between business needs and technology solutions, optimizing sales and service processes while supporting our enterprise-wide Microsoft Dynamics 365 implementation.
Primary Responsibilities
Stakeholder Collaboration: Partner with sales, service, procurement, and operations teams to elicit and document business requirements.
Process Optimization: Map current workflows, identify inefficiencies, and recommend improvements using Dynamics 365.
Functional Specification: Translate high-level business needs into detailed functional specifications for technical teams.
Solution Lifecycle: Support the end-to-end implem...
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