Job Description

DA-Desk process Disbursement Accounts on behalf of many vessel Operators globally, our role in the processing team is to make the job of the Vessel Operator as efficient as possible. We ensure the accuracy of Disbursement Accounts, and we provide insight into costs which Operators would not normally have.

The role of a Disbursement Officer is to ensure the processing of the DAs is done in the most accurate and efficient was possible. This covers the physical processing of the DAs, but also some email communication which are related to the DAs.

To ensure the PDA which is submitted by the agent is moved to the Operator with accuracy and justification of costs

To ensure all costs on the FDA are accurate, justified and any cost deviation fully explained

To use all tools available to process the DAs – the tools should be used to ensure accuracy and efficiency is maintained and/or improved

To read and understand emails received in assigned mailboxes and take action as appropriate

To ensure a focus remains on reducing the time spent by both Vessel operators and Agents in the process

To provide feedback loop for process gaps / improvements

Desirable Skills:

Have the ability to understand the terminology and event of a port call, and link that to invoices / costs which have incurred in a DA

Good written skills with the ability to clearly explain reasons for variance in cost and why certains costs are included/excluded in a DA

▪ Good communication skills with regards to approaching Agents / Vessel Operators for clarification if all other tools have been exhausted

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